Privacy Policy

1. Information We Collect

• Phone number – to contact you during ongoing support and WhatsApp orders.
• Email address – to contact you about orders, support, or important updates.
• Shipping address – only when you place an order for delivery.
• Name & basic details – only if you choose to leave a review (optional).

2. Why We Collect It

We collect only what we need to:

• Process and fulfill your towel orders
• Provide customer support and assistance
• Send important updates about your orders
• Respond to your inquiries and feedback

3. WhatsApp Orders — Zero Website Tracking

Since we sell primarily through WhatsApp, your data never gets scattered across multiple platforms.

No cookies, no session tracking, no behavioral data collection. Your conversations stay between you and us.

4. Shipping Partner Data Sharing

Once your order is confirmed, we share your address and phone number with our trusted shipping partners:

• Shiprocket, DTDC, or other verified couriers – for secure delivery
• They handle your information with strict confidentiality
• Data is used solely for delivery purposes
• No marketing or third-party sharing from their end

5. What We Actually Track

Unlike big retail brands, we keep it simple:

• Product sales – which towels are popular
• Inventory timing – how long products stay in stock
• That's it. No browsing habits, no personal profiles, no complex analytics

6. No Data Selling — Ever

We never sell, rent, or trade your personal information to third parties. Your trust matters more than quick profits.

7. No Hidden Tracking, No Ads

We don't use:

• Analytics trackers or pixel codes
• Ad networks or retargeting tools
• Hidden data collection scripts

Your browsing with BOPIO stays completely private.

8. Our Privacy-First Promise

We're building BOPIO as a privacy-focused retail brand. That means choosing your peace of mind over data harvesting, every single time.

9. Your Rights

You can request access to, correction of, or deletion of your personal data at any time.

Email us at care@thehouseofbopio.com and we will respond promptly.

10. Policy Updates

If we make important changes to our privacy practices, we will update this policy and notify you when required.